This policy explains what personal information Concept Box Technology (“we”) collects through conceptboxtechnology.com, why we collect it, and what we do with it.
What we collect
- Information you send us. When you complete the contact form or email us, we receive your name, email address, company name, the topic you selected and the message you wrote.
- Basic technical data. Our hosting provider records standard request information such as IP address, browser type and requested page, for security and reliability purposes.
We do not run advertising trackers, and we do not sell or rent personal information to anyone.
Why we use it
- To respond to your enquiry and correspond with you about it.
- To provide services under an agreement between us.
- To keep the site secure and prevent abuse of our forms.
- To meet legal, accounting and regulatory obligations.
Where the law requires a legal basis, we rely on your consent for enquiries, and on our legitimate interest in operating and securing our business for the remainder.
Who processes it
We use a small number of service providers to run this site and our correspondence, including our website host and our email delivery provider. They process data only on our instructions. Enquiry content submitted through this site is not used to train any machine learning or language model.
How long we keep it
Enquiry correspondence is retained for as long as needed to respond and to maintain a record of our business relationship, and is deleted when it is no longer required. Server logs are retained on our host’s standard schedule.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to receive a copy of it in a portable format. To exercise any of these, email contact@conceptboxtechnology.com and we will respond within the period the applicable law allows.
International transfers
We work with clients internationally, and our providers may process data in countries other than your own. Where required, we use appropriate safeguards for those transfers.
Security
The site is served over HTTPS, access to enquiry data is limited to people who need it, and we apply the same data-handling principles internally that we design into client systems.
Changes
We will update this page when our practices change, and revise the date at the top.
Contact
Questions about this policy, or about how we handle your information, go to contact@conceptboxtechnology.com.